Terms and conditions of use


In this Contract:

'Business Day' means a day when banks are open for business in the Republic of Ireland, excluding public 

holidays and a Saturday or a Sunday;

'Conditions' means the terms and conditions set out below;

'Company' means Crest Hygiene Ltd registered in Ireland and having its registered 

office at Unit 43 Block 3 Port Tunnel Business Park

'Contract' means a contract for the sale and purchase of Goods between the Company and the Customer in 

accordance with these Conditions;

'Customer' means a natural or legal person who enters into a Contract with the Company;

'Goods' means any goods or services (including any part or parts of them) provided by the Company as ordered 

by the Customer from time to time;

'Order' means the submission of an order for certain Goods as placed with the Company in accordance with 

condition 2.1,

'Parties' means, collectively, the Company and the Customer and 'Party' means either of them;

'Quotation' means any written quotation provided by the Company to the Customer in relation to Goods;

'Specification' means any written document, design, drawing, picture or other image, or other materials and any 

data or other information which may be provided by the Customer to the Company relating to the Goods which 

sets out the Customer's individual requirements in respect of the Goods;

'Website' means the website operated by the Company www.Crest Hygiene.ie


2.1 The Company shall supply the Goods to the Customer subject to the acceptance of an Order by an authorised 

representative of the Company in writing.

2.2 No terms and conditions endorsed upon, delivered with, contained or referred to in any document supplied by 

the Customer to the Company (including in particular any terms and conditions on the Customer's contract or 

order form) or in any other medium shall be binding on the Company to the extent that such terms and 

conditions are inconsistent with those contained in these Conditions. The Customer waives any right which it 

otherwise might have to rely on such terms and conditions.

2.3 All illustrations, drawings, catalogues and descriptive material are of a generally informative nature only and 

do not form part of any specification or description of Goods except to the extent agreed to in writing by an authorised officer or representative of the Company. NON CATALOGUE PRODUCTS MANUFACTURED TO A 


3. Quotation

3.1 The quotation and supply of non catalogue products ordered to Customer specification will be subject to 

special conditions which supplement these Terms and Conditions. Such special conditions must be agreed in 

writing by both Parties to the Contract. PRICE All Goods are sold by the Company at its current selling price at the 

date of acceptance of the Order Quotations are valid for a period of 30 days only and are only applicable to the 

type and quantity of Goods stated in the Quotation and shall not apply to any other order or enquiry. The 

Company reserves the right to amend a Quotation on receiving a Specification from the Customer If applicable, 

the cost of installation, demonstration and commissioning of machines shall also be deemed excluded from any 

Quotation, unless otherwise previously agreed in writing.

4. Order and payment

4.1 The Company reserves the right to establish minimum order levels, as stated on the Website, with any orders 

under such a value being subject to carriage at cost.

4.2 The Customer agrees to pay the prices for the Goods stated on the Website or price list applicable on the 

date of order of the Goods. Any price discrepancies must be notified to the Company within 7 days of receipt of 


4.3 All Prices shall be exclusive of applicable taxes, duties, charges, fees or other levies including any sales tax, 

excise duty or other taxes that may be applicable

4.4 The Customer shall pay the Company for the Goods in full within [30] days of the date of the Company's 

invoice without any deduction or withholding and shall not be entitled to assert any credit, set-off or counterclaim 

against the Company. The Company may at any time, without prejudice to any other right or remedy, set-off any 

amount owing to the Company by the Customer against any amount payable by the Company to the Customer. 

Payment will be by direct debit to the Company's bank account unless otherwise agreed in advance by the 

Company in writing.

4.5 If payment is not received by the Company within 30 days of the corresponding invoice, the Company 

reserves the right, without prejudice to any other rights it may have, to charge the Customer interest. Such 

interest will be calculated at the European Central Bank / Bank of England base rate plus 2% per month 

calculated on a daily basis from the due date until the outstanding amount is paid in full.

4.6 If and when any of the termination events set out in Clause 10 occur, the price of any Goods which have not 

been paid for in full shall become due immediately and the Customer shall cease to have any right to use, sell or 

otherwise dispose of those Goods.


5.1. Risk of damage to or loss of Goods shall pass to the Customer:- (a) at time of delivery of such Goods or, if 

the Customer wrongfully fails to take delivery of such Goods, at the time when the Company has tendered 

delivery of such Goods; (b) when the Goods are loaded on to the vehicles of the Customer or of his carrier or 


6.1 The Company warrants to the Customer that any Goods will, on delivery, conform in all material respects with 

their specification and will be free from material defects in material and workmanship.

6.2 The foregoing warranty is given by the Company subject to the following conditions:- (a) the Company shall 

be under no liability in respect of any defect in the Goods arising from any drawing, design or specification 

supplied by the Customer; (b) the Company shall be under no liability in respect of any defect arising from fair 

wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the Company's 

instructions (whether oral or in writing), or from mis-use or alteration or repair of the Goods without the 

Company's approval; (c) the Company shall be under no liability in respect of such warranty (or any other 

warranty, condition or guarantee) if the total price of the Goods has not been paid by the due date; and (d) the 

foregoing warranty does not extend to parts, materials or equipment not supplied by the Company in respect of 

which the Customer shall only be entitled to the benefit of any such warranty or guarantee as is given by the 

manufacturer thereof to the Company.

6.3 Delivery times are estimates only and the Company shall not be liable for any Losses arising from any failure 

or delay in delivery of the Goods to the Customer and the Customer may not reject delivery of Goods or 

terminate a Contract in cases of delay. In the event of the Customer's failing to accept delivery of the Goods on 

the date stipulated for delivery, the Company shall be at liberty to impose and additional charge for handling and 

storage of the Goods until such time as delivery is accepted;

6.4 The Customer shall indemnify the Company for any unusual or abnormal delivery costs incurred by the 

Company including (without prejudice to the generality of the foregoing) costs incurred due to delivery of the 

Goods having to be effected outside normal working hours, or in part loads.

6.5 The Customer must inspect and inform the Company of any defect in the quality or condition of the Goods, 

any shortages in respect of the relevant Order or their failure to correspond with any Specification within 7 

Business Days from their date of delivery (or in respect of latent defects, within 3 Business Days of the latent 

defect becoming apparent). The Company shall be given full opportunity to inspect such defective Goods. The 

Customer shall on delivery of the Goods record on the Carrier's Delivery Sheet the details of any visible damage 

allegedly sustained by the Goods in transit. The Company shall not consider any claims made by the Customer in 

respect of any alleged damage, shortage, or missing consignment or part of of 15%, such charge (as the 

Customer hereby acknowledges) representing a genuine pre-estimate of the cost to the Company of accepting 

such return.


7.1 Goods supplied by the Company to the Customer subsequent to an Order therefore shall not be returnable by 

the Customer to the Company without the Company's written consent.

7.2 An application for consent to such return will be considered by the Company only if such application is 

received within 30 days of date of invoice, such application to be in writing, to state the date and number of the 

invoice based on which such Goods were supplied and delivered together with a full written explanation of the 

reasons for the return so requested.

7.3 In the event of the Company's consenting to such return, the Customer's account will be credited at invoice 

price less a handling charge of at least a minimum value fails to observe or perform any of its obligations under 

these Conditions; or if the Customer ceases to do business, goes into liquidation, commits an act of or files for 

bankruptcy, has a receiver appointed, makes a composition or voluntary arrangement with its creditors or enters 

into examination, administration, or suffers any other similar event (or the Company reasonably believes that any 

such event is about to occur).8. CANCELLATION

8.1 Cancellation by the Customer of any order, or part thereof, can be accepted by the Company by agreement 

only and on condition that the Customer agrees to discharge, and discharges, all costs and expenses incurred by 

the Company consequent on such cancellation.


9.1 These Conditions shall remain in effect until otherwise notified by the Company to the Customer.

9.2 Either party may (without limiting any other remedy) at any time terminate a Contract by giving written 

notice to the other party if the other commits any breach of these Conditions and (if capable of remedy) fails to 

remedy the breach within 30 days after being required by written notice to do so, or if the other ceases to do 

business, goes into liquidation, becomes bankrupt, has a receiver appointed, makes a composition or voluntary 

arrangement with its creditors or enters into examination, administration, or suffers any other similar event under 

the laws of any jurisdiction.

9.3 In the event of any termination of a Contract, all amounts payable by the Customer hereunder shall become 

due and payable.


10.1 Until such time as title in the Goods passes to the Customer under clause 10.2, the legal and beneficial title 

in the Goods vests in the Company and the Customer shall: (a) hold the Goods on a fiduciary basis as the 

Company's bailee; (b) keep the Goods separate from those of the Customer and of any third parties in such a 

way that they remain readily identifiable as the Company's property and the Customer grants a right of entry to 

the Customer's premises to verify that the Customer has discharged this obligation, (c) maintain the Goods in a 

satisfactory condition properly stored and protected and keep them insured on the Company's behalf with a 

reputable insurance company for their full price against 'all risks' to the reasonable satisfaction of the Company 

(and on request the Customer shall produce the policy of insurance to the Company), and (d) to the fullest extent 

permitted by law, hold all proceeds of any claim made upon an insurance policy as referred to in point (c) above 

on trust for the Company. Notwithstanding the foregoing, the Customer shall be entitled to resell or use the 

Goods in the ordinary course of its business provided the proceeds of any such sale shall be held by the Customer 

for the account of the Company, to be applied first in payment of all sums due from the Customer to the 


10.2 Title to the Goods shall not pass to the Customer until the Company has received payment in full in cash or 

cleared funds.

10.3 The Customer's right to possession of the Goods, (and any right it has to sell or use the Goods) shall 

terminate immediately where the Customer is: in default of the terms of payment for the Goods; fails to observe 

or perform any of its obligations under these Conditions; or if the Customer ceases to do business, goes into 

liquidation, commits an act of or files for bankruptcy, has a receiver appointed, makes a composition or voluntary 

arrangement with its creditors or enters into examination, administration, or suffers any other similar event (or 

the Company reasonably believes that any such event is about to occur).

10.4 In the event that the Customer's right of possession ceases in accordance with clause 10.3, the Company 

shall be entitled to require the Customer to deliver up the Goods to the Company immediately and, if the 

Customer fails to do so, the Customer hereby grants to the Company (and its agents and employees) an 

irrevocable licence at any time to enter the place of storage of the Goods with such transport as may be 

necessary for the purpose of repossessing the Goods, and to repossess the Goods.10.5 The Customer shall not encumber, pledge or charge by way of security any Goods where legal title remains 

vested in the Company, but if the Customer does so all monies owing by the Customer to the Company shall 

(without prejudice to any other remedy of the Company) immediately become due and payable. If the Customer 

shall sell or use, or otherwise dispose of the Goods or make any insurance claim in respect of the Goods prior to 

acquiring Title to the Goods, the Customer shall do so as principal and not as agent of the Company and the 

Company shall not incur any liability arising out of or in connection with any such sale, use, disposal or insurance 

claim by the Customer. Any Goods repossessed by the Company under the Contract may be resold by the 

Company at its sole discretion and the Customer shall remain liable to the Company for: (a) the difference (if 

any) between the net proceeds of such resale and all outstanding sums due from the Customer to the Company 

and (b) all costs and expenses incurred by the Company in repossessing, storing, reselling or otherwise dealing 

with the Goods.

10.6 On termination of a Contract, the Company's rights contained in this clause 8 shall remain in full force and 



11.1 Where the Customer deals as a consumer within the meaning of section 3 of the Sale of Goods and Supply 

of Services Act, 1980, the following clauses of these Conditions shall not apply to the extent that they are 

inconsistent with those provisions of consumer law which cannot be excluded or restricted by the laws of 

Ireland/Northern Ireland: clauses 6.1, 6.2, 6.4, 6.5, 6.6, 6.8, 6.9, 6.10, 7 and 8 . 12.


12.1 Each of the Company's rights is without prejudice to any other right that the Company may have. No delay 

or omission by any party to a Contract in exercising any right, power or remedy provided by law or under these 

Conditions shall: affect that right, power or remedy; or operate as a waiver of it or the exercise of any other 

right, power or remedy

12.2 These Conditions, a Specification or an Order shall not be amended, modified, varied or supplemented 

except in writing signed by duly authorised representatives of the Parties.

12.3 Nothing in these Conditions and no action taken by the Parties under these Conditions shall constitute a 

partnership, association, joint venture or other co-operative entity between the Parties.

12.4 The Company may assign, transfer, sub-contract or otherwise deal with its rights and obligations in whole or 

in part under these Conditions without consent. [The Customer may not assign, transfer, sub-contract or 

otherwise deal with its rights and obligations in whole or in part under these Conditions without the prior written 

consent of the Company].

12.5 These Conditions embody and set forth the entire agreement and understanding of the Parties and 

supersede, replace and extinguish all prior oral or written agreements understandings or arrangements relating to 

the subject matter of a Contract. The Parties each acknowledge that they have not relied on any agreement, 

understanding or arrangement which is not expressly set forth in these Conditions. All other terms, express or 

implied by statute or otherwise, are excluded to the fullest extent permitted by law.

12.6 If any invalid, unenforceable or illegal provision of these Conditions would be valid, enforceable and legal if 

some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, 

valid and enforceable and the remaining provisions of such provision and these Conditions shall continue in full 

force and effect.12.7 These Conditions shall be governed by, construed, interpreted and enforced in accordance with the laws of 

the Republic of Ireland 12.8 Clauses which expressly or by implication survive termination of a Contract, or 

delivery of the Goods, shall continue in full force and effect.